Job Overview: We are seeking a skilled and experienced Head Server to join our team at [Restaurant Name] in [Location]. As the Head Server, you will be responsible for overseeing the dining experience, managing the serving staff, and ensuring exceptional customer service. This is a key leadership role within our establishment. Responsibilities: - Provide excellent customer service by greeting and seating guests, taking orders, and ensuring a smooth dining experience - Train, supervise, and motivate serving staff to deliver exceptional service - Coordinate with kitchen staff to ensure timely delivery of food and beverages - Handle guest inquiries, concerns, and complaints in a professional and efficient manner - Maintain knowledge of menu items, specials, and promotions to make recommendations to guests - Process payments accurately using cash registers or POS systems - Collaborate with management to develop and implement strategies to improve service quality and efficiency - Ensure compliance with health and safety regulations in food handling and service areas - Assist in inventory management, including monitoring stock levels and placing orders as needed Experience: - Previous experience as a Head Server or similar role in the food service industry - Strong knowledge of food handling procedures and health regulations - Excellent math skills for handling payments and making change accurately - Exceptional guest relations skills with the ability to resolve conflicts effectively - Proven sales skills with the ability to upsell menu items and promote specials - Familiarity with cash registers or POS systems for processing payments - Experience using OpenTable or similar reservation management systems is a plus - Culinary background or knowledge is an asset If you are a dedicated professional with a passion for providing outstanding service, we would love to hear from you. Join our team at [Restaurant Name] as our Head Server and contribute to creating memorable dining experiences for our guests. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Expected hours: 40 per week

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person